Privacy Policy
Reynoso Sport Shop is a shop rather than an advertising business, and the data trail reflects that.
Reynoso Sports, based at 6315 W Grand Ave, Unit 1/2, Chicago, IL 60639, United States, holds and is accountable for this data. Email [email protected].
What we collect
- Order details — name, shipping and billing address, email, telephone, and the items ordered.
- Account details — only if you create an account: email, a password hash, saved addresses.
- Support messages — whatever you write to us, kept alongside the related order.
- Technical data — IP address, browser type and pages visited, used for security and to keep the site working.
What we never see
Nothing card-related is stored here. The provider keeps it and sends us an authorisation code.
Why we hold it
- To pack, ship and track your order.
- To answer your emails and handle returns and warranty claims.
- To meet tax and accounting obligations, which require sales records to be kept.
- To detect and prevent fraudulent orders.
Who else sees it
Your details go to the carrier and the payment provider because the order cannot happen otherwise, and to our hosting and email suppliers. They are never sold or rented.
How long we keep it
Seven years on orders, two on support email, and account data only while you want the account.
Your choices
You can have a copy, a correction or a deletion by writing to [email protected]. Answers come within 1 business day.
Every marketing message we send has an unsubscribe link at the bottom.
Children
This site is for adult customers; data from minors is deleted on discovery.
Contact
Reynoso Sports
6315 W Grand Ave, Unit 1/2, Chicago, IL 60639, United States
Phone: (773) 818-1520
Email: [email protected]
Hours: Open Mon–Sat: 09:00–21:00 | Sunday: 09:00–18:00