Customer policy

Payment Policy

The shop is paid at checkout and packs the order afterwards, never the other way round.

What we accept

Accepted: Visa, Mastercard, American Express, WeChat Pay, Klarna and Afterpay. If it is not on that list, it is not available.

Currency

United States dollars throughout. Foreign cards are converted by the issuer, at the issuer’s cost.

When you are charged

One transaction, at checkout, for the full total. No holds, no later billing.

Card security

The provider’s hosted form takes the card details. Their systems are PCI DSS compliant; ours never see the number.

Declines and checks

When a payment fails, no order exists and no funds move. Occasional fraud checks are handled by email inside 1 business day.

Sales tax and fees

Sales tax is not added at checkout – the price you see is the total you pay.ndling or card fees.

Refunds

Refunds are issued to the original payment method exclusively; the returns page sets out the timing.

Billing questions

Reynoso Sports
6315 W Grand Ave, Unit 1/2, Chicago, IL 60639, United States
Phone: (773) 818-1520
Email: [email protected]
Hours: Open Mon–Sat: 09:00–21:00 | Sunday: 09:00–18:00