Frequently Asked Questions

Allow 1–2 business days for Reynoso Sport Shop to pick and pack and 3–7 business days with the carrier, the tracking number following by email once the label is scanned.

Reynoso Sport Shop ships free once an order reaches $75.00, and below that the rate is a flat $9.99 whatever the box weighs.

Not at the moment — Reynoso Sport Shop delivers inside the United States only.

Reynoso Sport Shop posts web orders and does not reserve them for pickup, so buying in person means the counter at 6315 W Grand Ave, Unit 1/2, Chicago, IL 60639, United States, open Mon–Sat: 09:00–21:00 | Sunday: 09:00–18:00.

Checkout at Reynoso Sport Shop accepts cards plus Afterpay, Klarna and WeChat Pay, all handled on the provider’s own PCI DSS compliant form.

Unused goods go back to Reynoso Sport Shop within 30 days of delivery, in the packaging they arrived in; our error means our postage. Read the Refund and Returns Policy page for how Reynoso Sport Shop handles it.

Once the return reaches Reynoso Sport Shop, the refund goes out within 5–7 business days to the card or account that paid.

Cancel before Reynoso Sport Shop picks the order, which is roughly a twelve-hour window on a working day, because once it is packed it becomes a return instead.

The card form at Reynoso Sport Shop belongs to the payment provider, so no card number is stored on this website.

Write to [email protected] for a reply within 1 business day; the counter number is (773) 818-1520.

Reynoso Sports
6315 W Grand Ave, Unit 1/2, Chicago, IL 60639, United States
Phone: (773) 818-1520
Email: [email protected]
Hours: Mon–Sat: 09:00–21:00 | Sunday: 09:00–18:00